FAQ

Do you ship internationally? Yes! But please read this for information before placing your order.

Which Packer Should I Get? Oh gosh, we can't really make that decision for you but we have a page that explains the pros and cons of the ones we carry right here.

What is your Return Policy?  Due to the personal nature of our products we cannot accept any returns. ALL SALES ARE FINAL. If you have a question about something contact us before you place an order!

How fast do you ship/When will my order arrive? We ship pretty fast! Orders usually ship out within 1-3 business days (often the same day you place your order). Sometimes our stock levels do fluctuate, so if something is out of stock we will notify you right away.  

How long it takes to get to you depends on how far you are from Chicago, but most packages usually arrive at US destinations in 3-5 days, but we ask you allow nine business days for your item/s to arrive as the mail can get delayed for many reasons. 

Is it a good idea for me to leave my last name off of my order? No way! If you do not include your last name when placing your order you may have trouble receiving your package. We take no responsibility for packages that go missing when no last name was provided. 

Are you going to sell my name or contact info to anyone? No way! We value your privacy! We never sell or share info about our customers to anyone. 

Can I use a Pre-Paid Gift or Credit Card? Sure! As long as there is a V/MC/Amex logo and an exp. date it should go through our system. If you have problems using a gift card to check out. feel free to call us at 773-271-1219 and we can try running it for you.

Do you ship discreetly? Yes indeed! We truly value your privacy so all shipments are packed in USPS.com-issued boxes or padded envelopes, or plain brown boxes with no indication of what is inside. We use ETB/TE as our return address name. Here is what our label looks like:

sample label

Can I pay with a check or money order? We'll be happy to take your Money Order, but since too many people scammed us with checks, we no longer accept personal checks. Info on how to pay via Money Order is here.

Can I become an affiliate of Trans Essentials? Yup! Click here!

Do you sell dildos? None of the prosthetics that are sold on the website are designed for sexual use. Products on FtM Essentials are purely for gender expression. If you are over 18 and looking for adult-oriented items, you can visit early2bed.com for a wide selection, including additional trans-specific items. 

I have an idea for a product you should carry, who do I contact? Great! Email us at info@transessentials.com

Wait, who are you? Trans Essentials (fka FtM Essentials) was started by Searah Deysach who has owned and run a trans-friendly erotica shop in chicago (and online) since 2001. She started this website in 2012 as a way for folks who do not want to shop at adult store or who cannot access websites with restricted content in public spaces to still be able to purchase high-quality gender expression gear. She has years of experience serving (and learning from) trans communities and hopes that this venture will bring essential gear to folks who may not have access to it locally.